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Gravitate Team
October 31, 2017 | Gain Knowledge
The world is changing, and with it technologies that were once considered to be science fiction are becoming a reality. While we may not have quite reached the stage of the Jetsons’ flying cars yet, there are two related, futuristic developments that may change the way we interact with websites forever: artificial intelligence and voice recognition.
If there’s one area that needs to take these technological leaps seriously, it’s healthcare. The website for your medical practice needs to be as up-to-date and well-informed as you are, reassuring your customers that you’re on the cutting edge of everything. In the coming years, you’re going to want to take advantage of the benefits that AI and speech recognition may be able to offer you.
At present, most medical websites are rather basic. Appointments can be booked; repeat prescriptions ordered; and all the other bureaucratic necessities that healthcare always tends to involve. There’s no real “doctoring” available through medical sites at present, but all that could be set to change as AI and voice recognition become more commonplace.
AI, in particular, offers the opportunity for a truly customized experience. By implementing AI onto a practice website and allowing customers to interact with the system, a complete profile of their healthcare needs can be built. AI can help to collect data that leads to better diagnostic outcomes; it may even potentially be able to help answer basic medical questions.
AI’s capacity to understand and learn the habits of users could be invaluable for medical sites, too. For example, if a patient always places a repeat prescription order at a particular time, a complete AI system could remind them if they seem to forget– or even place the order for them if calculations suggest they might be running low.
Patients can also speak to an AI system through voice recognition, allow them to create something close to a doctor-patient relationship. AI may be better able to identify worrying signs about a patient’s mental health — for example — than a rushed, busy doctor, due to how they process data. For example, a renowned psychologist is already seeing results in using AI to identify patients who are at risk of suicide. In time, if this technology is incorporated into standard practice websites, then lives could be saved.
Studies are also showing that AI is capable of diagnosing certain illnesses, which may become pivotal in the quest for better help. Imagine a world where an AI system can diagnose a condition while the patient is at home; they can then attend for a clinical appointment, where the doctor already knows what condition they are looking for. Taking the guesswork out of diagnosis could be crucial for future health developments.
We have all gone through long waiting periods for a doctor’s appointment that is convenient to us; we’ve all likely also experienced sitting on the phone, waiting to get through to speak to someone at our clinic. AI and voice recognition could help prevent these waits for patients in the future.
Many of the benefits that AI and voice recognition offer to medical practice websites may be years, or even decades, in the making. However, there’s no doubt that these ideas have a viable potential that any clinic will want to embrace. A well-designed website, with plenty of space for future data, is a move that all clinics should consider as a nod towards the inevitable future.
It is not just the practices themselves who will need to be careful with their innovations, either; web design agencies need to be prepared to enter into this world, taking these technological and theoretical studies and turning them into a reality. The agency that manages to produce a working, functional AI system at a primary care level will see their fortunes soar, so this is an area ripe for development and improvement.
It’s clear that we are living in a world that is becoming ever-more futuristic, and that the benefits of this hard work may soon be accessible to hundreds of thousands of patients. By preparing for the next step into the future now, both medical practices and web design agencies can be sure they are ready to make the most of these innovations when they become available.
The result of this preparedness is obvious to see: a better experience for patients and website visitors, and as a result, improved healthcare for all. Isn’t that a future to be genuinely excited about?
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